I chose this family run business to install 2 HVAC systems at my home - one to replace the existing furnace/AC and another for the garage. Two months later I give them 5 stars for communication but 4 stars for execution due to several avoidable problems. The Mitsubishi mini split AC they put in the garage works beautifully to cool and heat the garage. But the house HVAC suffered from several bugs. When they installed it they made a bit of a mess inside the home and also got mastic (the sealant for the duct work) on the door knobs. I had to call them to come back to clean up both. And the cheap thermostat they installed didn't work correctly from day 1. I tested it and sent them the results and, after a week, they came and installed a better one (Ecobee WiFi thermostat) to solve the problem. I just switched over from AC to heating in the house and the furnace did not work. They came out the same day and found 2 basic errors, the polarity of the power to the furnace was reversed and the solenoid gas valve was turned off - both of which should have been caught during the install. 5 stars for friendly service, 4 stars for performance.